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eTechsol FAQ: .BIZ FAQ

What is the .BIZ top-level domain?
How will .biz be different?
What services does the NeuLevel Registry provide for Internet end users?
Do .BIZ domain names have any restrictions?
What are the dispute-resolution policies for .BIZ?
What is the Restrictions Dispute-Resolution Policy (RDRP)?
What is the Start-up Trademark Opposition Policy (STOP)?
What is the Uniform Dispute-Resolution Policy (UDRP)?
What is the difference between STOP and UDRP?
How can I find an approved dispute-resolution service provider?
If there are multiple parties that have filed IP Claims for the same domain name, how will disputes be resolved through the STOP process?
How much does it cost to register a .biz domain name?
How long does the .biz registration process take?
How long is the registration term for a .biz domain name?
How long is the renewal term for a .biz domain name?
Can a .biz domain name be used in the same way that a .com domain name is used?
How do I change the Contact Information associated with my .biz domain name?
Who do I contact for additional assistance?

What is the .BIZ top-level domain?
.BIZ is the world's first Internet-based environment dedicated exclusively to the business community. It promises to be much more than just another domain name. In addition to providing businesses with an enhanced presence on the Web, the .BIZ database platform will soon be able to provide services that more efficiently facilitate commerce across the Internet. Simply put, .BIZ means business.

How will .biz be different?
.biz is designed to promote business on the Internet. Consistent with this goal, .biz will utilize the most advanced data formats and architecture to provide a faster and more secure domain name service.

The .biz registry will offer architecture that is superior to existing Top Level Domains (TLDs), facilitating new commercial opportunities over the Internet and providing Registrars and domain resellers with new potential revenue streams. .biz will offer:

  • A thick registry which will enhance the utility of DNS
  • A centralized Whois
  • Higher levels of service availability (near real time updates)
  • Redundant systems housed in multiple locations
  • Enhanced security and authentication.

What services does the NeuLevel Registry provide for Internet end users?
The most important service that the NeuLevel Registry provides is the creation of the top-level domain (TLD) zone files for .BIZ, and the publication of those files to the Internet's TLD servers. These files are the master "white pages" of the Internet, and enable a domain name to correlate to an Internet Protocol (IP) number.

The most visible NeuLevel Registry service that is available to Internet end users, besides general information provided on the NeuLevel Registry Services web site, is the Registry Whois. This is the authoritative Whois service for all second-level Internet domain names registered in the .BIZ top-level domain. This service is available to anyone. For all registered second-level domain names in .BIZ, information as illustrated in the following example is displayed:

Input: whois "domain = neulevel.biz"

Output: Domain ID: DOM-1012
Domain Name: NEULEVEL.BIZ
Sponsoring Registrar: SAMPLE
Domain Status: ACTIVE
Registrant Name: JEFFREY J. NEUMAN
Registrant Organization: NEULEVEL INC
Registrant Address: 1120 VERMONT AVE., NW
Registrant City: WASHINGTON
Registrant State/Province: DC
Registrant Country: USA
Registrant Postal Code: 20005
Registrant Phone Number: (202) 533-2600
Registrant Facsimile Number: (202) 533-2970
Registrant Email: JEFF.NEUMAN@NEULEVEL.BIZ
Admin ID: CNT-1012
Admin Name: JEFFREY J. NEUMAN
Admin Organization: NEULEVEL INC
Admin Address: 1120 VERMONT AVE., NW
Admin City: WASHINGTON
Admin State/Province: DC
Admin Country: USA
Admin Postal Code: 20005
Admin Phone Number: (202) 533-2600
Admin Facsimile Number: (202) 533-2970
Admin Email: JEFF.NEUMAN@NEULEVEL.BIZ
Tech ID: CNT-1012
Tech Name: JEFFREY J. NEUMAN
Tech Organization: NEULEVEL INC
Tech Address: 1120 VERMONT AVE., NW
Tech City: WASHINGTON
Tech State/Province: DC
Tech Country: USA
Tech Postal Code: 20005
Tech Phone Number: (202) 533-2600
Tech Facsimile Number: (202) 533-2970
Tech Email: JEFF.NEUMAN@NEULEVEL.BIZ
Billing ID: CNT-1012
Billing Name: JEFFREY J. NEUMAN
Billing Organization: NEULEVEL INC
Billing Address: 1120 VERMONT AVE., NW
Billing City: WASHINGTON
Billing State/Province: DC
Billing Country: USA
Billing Postal Code: 20005
Billing Phone Number: (202) 533-2600
Billing Facsimile Number: (202) 533-2970
Billing Email: JEFF.NEUMAN@NEULEVEL.BIZ
Name Server: ENTERPRISE.MELBOURNEIT.COM.AU
Name Server: DEFIANT.MELBOURNEIT.COM.AU
Created On: May 5, 2001
Expires On: May 5, 2003
Updated On: May 5, 2001

If a name is not registered, a message is returned saying that no match was found. That indicates that the name may be available for registration. It should be noted that the Whois data is updated once every 15 minutes so its information is very up-to-date.

End users may also use the NeuLevel Registry Whois to obtain Registry information about contacts, Registrars and name servers associated with .BIZ by entering the name of a contact, a Registrar or a name server into the appropriate search field.

Do .BIZ domain names have any restrictions?
Yes. The .BIZ domain can only be used for a "bona fide business or commercial use". A bona fide business use is one of the following:

  1. To exchange goods, services, or property of any kind;
  2. In the ordinary course of trade or business; or
  3. To facilitate (i) the exchange of goods, services, information, or property of any kind; or, (ii) the ordinary course of trade or business

Registering a domain name solely for the purposes of (1) selling, trading or leasing the domain name for compensation, or (2) the unsolicited offering to sell, trade or lease the domain name for compensation does not constitute a "bona fide business or commercial use" of that domain name.

For illustration purposes, the following do not constitute a "bona fide business or commercial use" of a domain name:

  1. Using or intending to use the domain name exclusively for personal, noncommercial purposes; or
  2. Using or intending to use the domain name exclusively for the expression of noncommercial ideas (i.e., registering abcsucks.biz exclusively to criticize or otherwise express an opinion on the products or services of ABC company, with no other intended business or commercial purpose).

What are the dispute-resolution policies for .BIZ?
In general, the three dispute-resolution policies in effect for .BIZ are:

  1. Restrictions Dispute-Resolution Policy (RDRP);
  2. Start-up Trademark Opposition Policy (STOP), formerly know as the Start-up Dispute-Resolution Policy (SUDRP); and
  3. Uniform Dispute-Resolution Policy (UDRP).

What is the Restrictions Dispute-Resolution Policy (RDRP)?
All domain name Registrants are bound by the Restrictions Dispute-Resolution Policy. This policy may be invoked by a third party in order to resolve a dispute with a Registrant over the registration or use of the Registrant’s domain name in violation of the .BIZ domain name registration restrictions. Such a violation would include complaints that the domain name is not being, or will not be, used primarily for a bona fide business or commercial purpose.

What is the Start-up Trademark Opposition Policy (STOP)?
The Start-up Trademark Opposition Policy is used to resolve disputes between Registrants and IP Claimants over the registration or use of a domain name that is subject to the IP Claim Service. STOP is exclusive to the .BIZ top-level domain and may only be used by those IP holders that submitted an IP Claim. All other IP holders must use UDRP to resolve their disputes. Grounds for complaints based on the STOP are that:

  1. The domain name(s) is/are identical to a trademark or service mark in which the Registrant has rights;
  2. The third party is considered as having no rights or legitimate interests in respect of the domain name(s) that is/are the subject of the complaint; and
  3. The domain name(s) is considered as having been registered or used in bad faith.

For the complete STOP, please see Start-up Trademark Opposition Policy.

What is the Uniform Dispute-Resolution Policy (UDRP)?
The provisions of the Uniform Dispute-Resolution Policy bind all Registrants in the .BIZ top-level domain. According to ICANN, under the UDRP, most types of trademark-based domain name disputes must be resolved by agreement, court action, or arbitration before a Registrar will cancel, suspend, or transfer a domain name. Disputes that arise from abusive registrations of domain names (e.g., cybersquatting) can be addressed by expedited administrative proceedings that the trademark holder initiates by filing a complaint with an approved dispute-resolution service provider. To invoke the policy, a trademark owner should either (a) file a complaint in a court of proper jurisdiction against the domain name holder (or where appropriate an in-rem action concerning the domain name) or (b) in cases of abusive registration, submit a complaint to an approved dispute-resolution service provider.

The following documents provide relevant details:

  1. Uniform Dispute-Resolution Policy ?This policy is followed by all ICANN-accredited Registrars. It can be found at http://www.icann.org/udrp/udrp-policy-24oct99.htm.
  2. Rules for Uniform Dispute-Resolution Policy ?These rules are followed by all dispute-resolution service providers, with supplementation by each provider’s supplemental rules. This can be found at http://www.icann.org/udrp/udrp-rules-24oct99.htm.
  3. List of approved dispute-resolution service providers ?This list can be found at http://www.icann.org/udrp/approved-providers.htm.

What is the difference between STOP and UDRP?
Although STOP is very similar to the UDRP, STOP carries a lower burden of proof. Unlike the UDRP where a Claimant must demonstrate that a domain name registrant both registered a domain name in bad faith and used the domain name in bad faith, STOP allows a Claimant to prevail where he or she demonstrates that a domain name was either registered in bad faith or used in bad faith. STOP is exclusive to the .BIZ top-level domain and may only be used by those IP holders that submitted an IP Claim.

How can I find an approved dispute-resolution service provider?
A list of approved dispute-resolution service providers can be found on ICANN's web site at http://www.icann.org/udrp/approved-providers.htm.

If there are multiple parties that have filed IP Claims for the same domain name, how will disputes be resolved through the STOP process?
When multiple IP Claims are submitted for the same domain name, each applicant for a domain name that is in conflict with an IP Claim will be notified via e-mail of all of the IP Claims submitted for that domain name.
The following is a summary of the STOP process if there are multiple Claimants:

  1. In the event of multiple Claims for the same domain name, the multiple Claims will be randomized by the Registry to determine the order in which the IP Claimants can elect to enter the Start-up Trademark Opposition Policy (STOP) proceeding. This list of priorities will be made known to all of the IP Claimants when they are notified of who successfully registered the domain name. The IP Claimant in the "first priority" position will have 20 calendar days, once notified of who got the registration, to file a STOP complaint in accordance with the STOP Rules. If the first Claimant does not file within 20 calendar days, then the second Claimant will have 20 days from then to file.
  2. In the event that the first Claimant files a complaint and wins—i.e., it has shown that (a) it has legitimate rights to the domain name, (b) the Registrant has no legitimate rights, and (c) the Registrant registered the domain name in bad faith or used the domain name in bad faith—then the dispute panel will find for the first Claimant, award the domain name to the first Claimant and no further STOP proceedings will commence.
  3. In the event that the Registrant demonstrates before a dispute panel that it has legitimate rights to the domain name, it will win the STOP proceeding and be allowed to keep the name. In addition, no further Claimants will be allowed to invoke STOP proceeding because the Registrant has shown that it has legitimate rights to the domain name. However, nothing prevents any other Claimant from bringing a UDRP action against the Registrant if the Claimant can show the necessary elements of a UDRP action.
  4. In the event that the Registrant cannot show legitimate rights and the first Claimant cannot show that either (a) it has legitimate rights, or (b) the domain name was not registered in bad faith, then the second Claimant will be allowed to submit its STOP action to any ICANN-accredited dispute-resolution provider and the process begins again.
    Note: Although there is only a 30-day hold period for any domain name that is subject to an IP Claim (i.e., the domain name will resolve on the 31st day), a Registry lock will be in place until the STOP process has been completed. During this lock period, although a domain name will resolve, no changes in ownership or transfers will be allowed.

How much does it cost to register a .biz domain name?
It depends on which level of membership you have. Click “What is your pricing policy?” for details.

How long does the .biz registration process take?
Real-time.

How long is the registration term for a .biz domain name?
The registration term for a .biz domain name is 2 years at minimum.

How long is the renewal term for a .biz domain name?
You can renew your .biz domain name for a period of 1 year at a time.

Can a .biz domain name be used in the same way that a .com domain name is used?
The .biz domain is intended for use by business, companies or other organizations and can be used in the same way as a .com domain name can be used.

How do I change the Contact Information associated with my .biz domain name?
To change the Contact Information associated with your .biz domain name, please login with your member control panel and click the domain name.

Why I got the error message "(493) The registrant information was not correct! Please check again." while registering .biz domains?
The error is caused by one of the following reasons:

  1. You don't use the correct telephone/fax format. The correct format should be +coutrycode.areacodephone, e.g +1.4155533818.
  2. The contact information you input has exceeded 30 characters. Please make sure that you keep all your contact information's length less than 30 characters(including blanks).


Who do I contact for additional assistance?
We have an advanced customer support ticket tracking system. Click on “Support Center” link under “Support” category of the member control panel. Fill in the form and submit your question. Our support staff will get back to you as soon as possible.


 

 
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